Emergency Plumbing
Burst pipe, backed up sewer or flooding basement at 2am? We answer 24/7 and send the nearest available plumber.
Emergency Plumbing details
24/7 plumbing service
Sump Pump Repair and Installation in New York
Your sump pump is the only thing between a heavy spring thaw and a flooded basement. We repair, replace and install sump pumps so they are ready when the water comes.
Open 24/724 hour emergency plumber
4.9 Stars on Google31+ real reviews
Fully Insured7 years in business
Upfront PricingQuote before work starts
Quick answer: Slowly pour a bucket of water into the sump pit. The float should rise and the pump should turn on, empty the pit and shut off. If it does not start, runs without moving water or does not shut off, it needs service. Test it before spring thaw and big storms.
A sump pump sits in a pit at the lowest point of your basement and pumps out groundwater before it can rise through the floor. When it works, you never think about it. When it fails during a storm or a fast spring thaw, the basement floods. Pumps fail for predictable reasons: a stuck float switch, a burned out motor, a clogged intake, a frozen or blocked discharge line, or a power outage. Fullerton Plumbing repairs and replaces sump pumps and installs new systems.
We check the whole setup, not just the pump. That means the pit, the float, the check valve that stops pumped water from flowing back, and the discharge line that carries water away from the foundation. If you lose power in storms, we can talk through battery backup options. If your pump runs constantly, it may be undersized for the water you get. Every job comes with an upfront quote, and when the work is done, we test the pump by filling the pit to make sure it kicks on.
Know the warning signs
Signs You Need Sump Pump Service
- The pump does not turn on when water rises in the pit.
- The pump runs constantly, even in dry weather.
- You hear grinding, rattling or loud humming from the sump pit.
- Water is coming into the basement despite having a sump pump.
- The pump is several years old and has never been tested.
- The discharge line outside is frozen, crushed or dumping water near the foundation.
What is included
What Our Sump Pumps Service Covers
- Sump pump repair, including float switches and check valves
- Replacement of failed or undersized sump pumps
- New sump pump and pit installation
- Discharge line repair and rerouting away from the foundation
- Battery backup sump pump options for power outages
- Load testing to confirm the pump cycles properly
How it works
Our Sump Pumps Process
Inspect the System
We check the pump, float switch, pit, check valve and discharge line. We pour water into the pit to watch the pump cycle, which shows whether it starts, pumps effectively and shuts off properly.
Diagnose and Quote
We explain what is failing and whether repair or replacement makes sense, considering the pump's age and how much water your basement sees. You get an upfront quote before any work starts.
Repair or Install
We replace floats, check valves or the pump itself, clear the intake and fix the discharge line. For new installations, we set the pit, pump, check valve and discharge so water is carried away from the foundation.
Test Under Load
We fill the pit to confirm the pump starts, empties the pit and shuts off cleanly. We check the discharge outside and explain simple monthly checks to keep the system ready.
New York plumbing
Why New York Basements Need Reliable Sump Pumps
New York basements face water from several directions. Spring snowmelt is the big one, especially after heavy winters in the North Country, the Southern Tier and the lake effect belts around Buffalo, Rochester and Syracuse, when the ground thaws and groundwater rises fast. Heavy rain and spring storms add more. In river valleys like the Hudson and Mohawk, high water tables keep pits busy. Winter brings its own risk: a discharge line can freeze solid, leaving the pump running with nowhere to send the water. Power outages during storms are another common cause of flooding.
If your basement is wet or your sump pump is acting up, call Fullerton at (518) 776-7838. We answer 24/7 from our Albany base and serve all of New York State. We will get the water out and the pump working, and give you an upfront quote for repairs or a new installation. Testing before spring thaw is one of the best things you can do.
Pricing
What Affects the Cost of Sump Pump Service
Sump pump cost depends on whether you need a repair, a replacement pump or a new installation. Replacing a float switch or check valve is simpler than a full pump swap. Pump type, size and horsepower affect the price, and battery backups add equipment. New installations involve digging and setting a pit and running a discharge line, so basement layout and floor type matter. Rerouting a frozen or poorly placed discharge adds work. We give you an upfront quote before work starts.
Call (518) 776-7838 for an upfront quote. We answer 24/7 and explain the price before any work starts.
Real photos from our jobs
Recent Plumbing Jobs
No stock photos here. These are our own technicians, our own equipment and real repairs.
Real Google reviews
What Customers Say About Fullerton
★★★★★
Called Fullerton for a sewer main backing up into my basement on a Sunday night and they had someone sent out within an hour. Shaquille was incredibly helpful with clearing out the line and showing us a live view of our sewer line. Shaquille even went above to help us clean out the water mess from the issue. Overall great experience and fast help!
Natalie RGoogle review, September 2025
★★★★★
Great service made sure everything was up to speck before leaving
Mico RuizGoogle review, January 2025
★★★★★
Called for an emergency off hours drain clog. Shaq came sooner than had indicated, got the drain unclog and made sure water was draining smoothly. Professional courteous and fair price. I will definitely use Fullerton again and recommend!
Luke PotoskiGoogle review, January 2025
Local service
Sump Pumps Near You
We provide sump pumps across New York State from our Albany base, with daily coverage throughout the Capital Region.
FAQ
Sump Pumps Questions, Answered
Slowly pour a bucket of water into the sump pit. The float should rise and the pump should turn on, empty the pit and shut off. If it does not start, runs without moving water or does not shut off, it needs service. Test it before spring thaw and big storms.
Many sump pumps last around 7 to 10 years, depending on quality and how often they run. Pumps in wet basements that cycle frequently wear faster. If yours is older or you do not know its age, have it checked before the next thaw.
Constant running can mean a stuck float switch, a failed check valve letting water flow back into the pit, a pump too small for the water coming in, or a high water table. We diagnose which it is and fix the cause.
If you lose power during storms, a battery backup is worth considering, since storms are exactly when you need the pump. A backup system runs when the main pump loses power or cannot keep up. We can explain the options for your basement.
Yes. In New York winters, a discharge line that holds water or runs across the surface can freeze solid. The pump then runs with nowhere to send water. Proper slope, a freeze resistant outlet and correct routing help prevent it.
If water is rising, it is. Stay away from water near electrical panels or outlets. If your sump pump has failed, call us 24/7. We will get the pump working or replaced so the water can be removed and your basement can start drying out.
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