Burst Pipe Repair
Water pouring from a split pipe? We help you stop the flow by phone, then repair the break fast, day or night.
Burst Pipe Repair details
24/7 plumbing service
Frozen Pipe Repair in New York, Available 24/7
When a hard freeze leaves you with no water, the clock is ticking. We thaw frozen pipes safely, check for splits and make repairs before a thaw turns into a flood.
Open 24/724 hour emergency plumber
4.9 Stars on Google31+ real reviews
Fully Insured7 years in business
Upfront PricingQuote before work starts
Quick answer: Open the faucet the frozen pipe feeds so melting water can escape. Know where your main shutoff is in case the pipe has split. Gently warm the area with a space heater kept at a safe distance or a hair dryer. Never use an open flame. If you cannot find the frozen section, call us.
Frozen pipes are one of the most common winter plumbing calls in New York. Water expands as it freezes, building pressure inside the pipe. Sometimes the pipe just stops flowing. Other times the pressure splits copper, cracks a fitting or pops a PEX connection, and you do not find out until the ice melts and water starts spraying. That is why a frozen pipe is worth a call even if nothing is leaking yet. Fullerton Plumbing thaws lines safely, locates the frozen section and checks it for damage.
We use controlled heat, never open flames, and work from the faucet end back toward the frozen section so melting water has somewhere to go. Once flow returns, we pressure check the line and repair any splits or cracked fittings. We also look at why it froze: an exterior wall, an unheated crawl space, a garage, missing insulation or a draft. A store owner who called us when their pipes froze said we were speedy and professional. You get an upfront quote before work starts.
Know the warning signs
Signs You Have Frozen Pipes
- No water, or only a trickle, comes from a faucet after a cold night.
- You see frost on exposed pipes in the basement, crawl space or garage.
- The toilet will not refill after flushing on a very cold morning.
- You hear strange clanking or whistling in pipes when you open a tap.
- Pipes run along exterior walls, attics or unheated spaces and stopped flowing.
- A faint sewer smell appears because water is not refilling traps.
What is included
What Our Frozen Pipe Repair Service Covers
- Safe thawing of frozen supply lines without open flames
- Locating the frozen section in walls, basements and crawl spaces
- Pressure testing for splits and cracked fittings after thawing
- Repair of split copper, PEX and galvanized sections
- Outdoor spigot and hose bib freeze damage repair
- Advice on insulation, heat and drafts to prevent repeat freezes
How it works
Our Frozen Pipe Repair Process
Shut Off and Assess
We confirm where the main shutoff is in case a split pipe starts leaking as it thaws. Then we figure out which fixtures are affected, which narrows down where the frozen section is likely to be.
Thaw the Line Safely
We open the affected faucet and apply controlled heat to the frozen section, working back from the faucet. We never use open flames on pipes. Slow, even heat reduces the chance of additional damage to joints.
Check for Splits
As water returns, we watch the line closely and test under pressure. Frozen pipes often split at a joint or along the pipe body, and catching it now prevents water damage inside walls and ceilings.
Repair and Protect
We repair or replace damaged sections and fittings, then recommend practical fixes to stop it happening again, like insulating exposed pipes, sealing drafts, or rerouting a line away from a cold exterior wall.
New York plumbing
Why Pipes Freeze So Often in New York
New York winters bring long runs of sub freezing temperatures, and upstate cities like Buffalo, Syracuse, Rochester and Watertown see lake effect snow and bitter wind off the Great Lakes. Wind finds every gap in an older home's siding, sill plate and foundation, and pipes running along those cold spots freeze first. Many older houses in Albany, Troy and across the Capital Region have plumbing in exterior walls, unheated porches or crawl spaces. Vacation homes in the Adirondacks and Catskills sit empty for weeks. Freeze and thaw cycles add stress again and again as temperatures swing.
When your water stops on a frigid morning, call Fullerton at (518) 776-7838. We answer 24/7, serve all of New York State from our Albany base, and send the nearest available technician to thaw and repair your pipes. Before we leave, we point out the spots in your home most likely to freeze again and suggest simple steps, like insulation or sealing drafts, that help you get through the rest of the winter.
Pricing
What Affects the Cost of Frozen Pipe Repair
Frozen pipe repair cost depends on where the frozen section is and whether it split. A frozen line exposed in a basement ceiling is quicker to thaw than one buried in an exterior wall or crawl space. If the pipe or fitting cracked, repair adds parts and time, and access through finished walls or ceilings can add more. Several frozen areas in the same home take longer. The technician gives you an upfront quote before any work starts.
Call (518) 776-7838 for an upfront quote. We answer 24/7 and explain the price before any work starts.
Real photos from our jobs
Recent Plumbing Jobs
No stock photos here. These are our own technicians, our own equipment and real repairs.
Real Google reviews
What Customers Say About Fullerton
★★★★★
Called Fullerton for a sewer main backing up into my basement on a Sunday night and they had someone sent out within an hour. Shaquille was incredibly helpful with clearing out the line and showing us a live view of our sewer line. Shaquille even went above to help us clean out the water mess from the issue. Overall great experience and fast help!
Natalie RGoogle review, September 2025
★★★★★
They came through and helped our store out, when pipes froze. They were speedy and professional by all means, highly recommended.
Francisco CorreaGoogle review, January 2025
★★★★★
Called for an emergency off hours drain clog. Shaq came sooner than had indicated, got the drain unclog and made sure water was draining smoothly. Professional courteous and fair price. I will definitely use Fullerton again and recommend!
Luke PotoskiGoogle review, January 2025
Local service
Frozen Pipe Repair Near You
We provide frozen pipe repair across New York State from our Albany base, with daily coverage throughout the Capital Region.
FAQ
Frozen Pipe Repair Questions, Answered
Open the faucet the frozen pipe feeds so melting water can escape. Know where your main shutoff is in case the pipe has split. Gently warm the area with a space heater kept at a safe distance or a hair dryer. Never use an open flame. If you cannot find the frozen section, call us.
They can. Ice expands and builds pressure between the frozen section and a closed faucet, which can split the pipe or crack a fitting. Often the split stays hidden until the ice melts and water starts flowing. That is why it is worth having frozen pipes checked as they thaw.
It depends on the outside temperature, where the pipe is and how much is frozen. A short exposed section can thaw fairly quickly with controlled heat. Pipes inside exterior walls may take much longer. Waiting for the weather to warm up risks hidden damage.
Keep the heat on, even when you are away. Let faucets on exterior walls drip during extreme cold. Open cabinet doors under sinks on outside walls. Insulate exposed pipes in basements, crawl spaces and garages. Disconnect garden hoses and shut off outdoor spigots before winter.
Yes. We thaw and repair frozen pipes in stores, restaurants, offices and apartment buildings. A store owner who called us when their pipes froze said we were speedy and professional. We work to restore water quickly so you can open on time.
Yes. Fullerton answers 24 hours a day, 7 days a week, including overnight and on holidays, which is when frozen pipe calls often come in. We dispatch the nearest available technician and give you an upfront quote before work starts.
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Replace corroded galvanized, failing copper or problem pipe with new PEX or copper for better pressure and clean water.
Repiping detailsNeed frozen pipe repair today?
We answer 24 hours a day, 7 days a week. Call and talk to a real person, or request service online and we will call you back.