1400 Central Ave, Albany, NY 12205 Open 24/7, nights, weekends and holidays 4.9 Rating · 31+ Google Reviews
Fullerton plumber at work in Finger Lakes, New York
Finger Lakes, New York

Plumber in the Finger Lakes, NY

Fullerton Plumbing serves Rochester and the Finger Lakes with 24/7 help for drains, sewer lines, water heaters, hard water and lake home plumbing, from the Lake Ontario shore down to Keuka.

Open 24/724 hour emergency plumber
4.9 Stars on Google31+ real reviews
Fully Insured7 years in business
Upfront PricingQuote before work starts

Quick answer: Yes, we take calls from Rochester and the rest of Monroe County, along with the other eight Finger Lakes counties. Our vans are based in Albany, so we will tell you honestly what scheduling looks like for your address. Planned work is the easiest to book, and you get an upfront quote before work starts.

The Finger Lakes region covers nine counties: Monroe, Ontario, Wayne, Livingston, Genesee, Orleans, Seneca, Wyoming and Yates. Rochester and its suburbs, including Greece, Irondequoit, Webster, Penfield, Brighton and Fairport, hold most of the population. Beyond Monroe County, the region includes Canandaigua and Geneva on their lakes, Batavia and Le Roy in Genesee County, Geneseo and Dansville in the Genesee Valley, Seneca Falls and Waterloo, Penn Yan on Keuka Lake, and canal towns like Albion, Medina and Palmyra. Lake Ontario's shore runs along the north edge.

The landscape is long lakes, vineyards, orchards and farmland, with limestone underneath much of it. That geology is a big reason hard water is so common here, especially for homes on wells. Rochester has older city neighborhoods with homes from the late 1800s and early 1900s, and the suburbs filled in after World War II. Lakeside homes and cottages range from year round houses to seasonal camps with plumbing that was never built for winter. Outside the cities and villages, private wells and septic systems are the norm, and winters bring steady cold and lake effect snow near Lake Ontario.

Coverage

How We Serve the Finger Lakes

We take calls from all nine Finger Lakes counties 24/7. Our home base and vans are in Albany, and the Finger Lakes and Rochester area are part of the statewide coverage we are expanding. Call (518) 776-7838 with your address and we will give you an honest answer on scheduling for your town before anything is booked. Planned projects, like water softener installation or water heater replacement, are the easiest to schedule.

Local conditions

Plumbing Problems We See Most in the Finger Lakes

Hard water scale

Hard water leaves mineral scale in water heaters, faucets, showerheads and pipes. You see it as white crust, weak flow and a water heater that rumbles and runs out of hot water early. We flush and repair water heaters, replace scaled fixtures and install water softeners to stop the buildup at the source.

Lake and cottage plumbing

Lakeside homes and cottages often have plumbing that was added over decades, with long supply runs, lake or well water systems and lines in crawl spaces exposed to the wind off the water. We repair leaks, fix freeze damage after winter, and help owners open and close seasonal places without surprises.

Older Rochester drain lines

Rochester's older neighborhoods still have cast iron stacks and clay sewer laterals. Roots from mature trees and decades of buildup slow them down until they back up into the basement. We clear lines with cables or hydro jetting and use a sewer camera to show you the pipe condition before recommending repairs.

Well water and septic lines

Across rural Ontario, Wayne, Livingston, Genesee, Orleans, Seneca, Wyoming and Yates counties, homes depend on private wells and septic. We handle pressure tanks, softeners, iron filters and the drain line from the house to the septic tank. If the tank needs pumping, we will tell you so you call the right company.

Counties

Counties We Serve in the Finger Lakes

Communities we serve in the Finger Lakes

  • Rochester
  • Batavia
  • Canandaigua
  • Webster
  • Greece
  • Brighton
  • Fairport
  • Geneva
  • Richmond
  • Irondequoit
  • Naples
  • Victor
  • Manchester
  • Alabama
  • Stafford
  • West Bloomfield
  • Macedon
  • Ontario
  • Savannah
  • Gainesville
  • Bloomfield
  • Newark
  • Bergen
  • Bethany
  • Darien
  • Pembroke
  • Avon
  • Caledonia
  • Leicester
  • Livonia
Real Google reviews

What Customers Say About Fullerton

4.9
31+ Google reviews
Read all reviews
★★★★★
Called Fullerton for a sewer main backing up into my basement on a Sunday night and they had someone sent out within an hour. Shaquille was incredibly helpful with clearing out the line and showing us a live view of our sewer line. Shaquille even went above to help us clean out the water mess from the issue. Overall great experience and fast help!
Natalie RGoogle review, September 2025
★★★★★
Great fast service. Darrel was quick to analyze the problem and and cleared it cleared it up in short order. Thanks very much!
Robert TurnerGoogle review, January 2025
★★★★★
Called for an emergency off hours drain clog. Shaq came sooner than had indicated, got the drain unclog and made sure water was draining smoothly. Professional courteous and fair price. I will definitely use Fullerton again and recommend!
Luke PotoskiGoogle review, January 2025
FAQ

Finger Lakes Plumbing Questions

Yes, we take calls from Rochester and the rest of Monroe County, along with the other eight Finger Lakes counties. Our vans are based in Albany, so we will tell you honestly what scheduling looks like for your address. Planned work is the easiest to book, and you get an upfront quote before work starts.

Many homes here benefit from one, especially those on private wells, because hard water is common in the region. Signs include white scale on fixtures, spotty dishes, dry skin and a water heater that fills with sediment. We can test your water and recommend a softener sized for your household, then install it properly.

Yes. We can turn water on in the spring, check for freeze damage and fix leaks, and in the fall we can drain lines and water heaters so nothing freezes over the winter. If a cottage has frozen and split pipes, we repair them and help you plan changes so it does not happen again.

Popping or rumbling usually means sediment and mineral scale have built up at the bottom of the tank, which is common with hard water. The heater works harder and wears out faster. Flushing can help if caught early. If the tank is older or already leaking, replacement is usually the better choice, and a softener protects the new one.

Plumber in the Finger Lakes, 24/7

We answer 24 hours a day, 7 days a week. Call and talk to a real person, or request service online and we will call you back.

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