1400 Central Ave, Albany, NY 12205 Open 24/7, nights, weekends and holidays 4.9 Rating · 31+ Google Reviews
Fullerton plumber at work in Western New York, New York
Western New York, New York

Plumber in Western New York

Fullerton Plumbing serves Buffalo, Niagara Falls and the rest of Western New York with 24/7 help for frozen pipes, sewer backups, clogged drains and water heaters through long lake effect winters.

Open 24/724 hour emergency plumber
4.9 Stars on Google31+ real reviews
Fully Insured7 years in business
Upfront PricingQuote before work starts

Quick answer: Yes, we take calls from Buffalo and all of Erie County, plus Niagara, Chautauqua, Cattaraugus and Allegany counties. Our vans are based in Albany, so we will tell you plainly what scheduling looks like for your address. Planned projects are the easiest to fit in, and you get an upfront quote before work starts.

Western New York covers Erie, Niagara, Chautauqua, Cattaraugus and Allegany counties, from the Niagara River and Lake Erie south to the Pennsylvania line. Buffalo and its suburbs, including Cheektowaga, Amherst, Tonawanda, West Seneca, Hamburg, Lancaster and Orchard Park, hold most of the population. Niagara County adds Niagara Falls, Lockport and North Tonawanda. To the south, Jamestown and Chautauqua Lake, the Lake Erie grape belt, Olean along the Allegheny River and college towns like Alfred and Houghton round out the region.

Buffalo is known for its housing stock: large, late 1800s and early 1900s homes, plenty of two family houses with upper and lower units, and dense older neighborhoods with original cast iron and clay plumbing. The inner suburbs filled in after World War II. South of Buffalo, the land rises into hills where lake effect snow can bury towns, and rural homes in Chautauqua, Cattaraugus and Allegany counties often rely on wells and septic. Winters are long, snowy and cold, so freeze protection and sump pumps matter as much here as anywhere in the state.

Coverage

How We Serve the Western New York

We take calls from all five Western New York counties 24/7. Our home base and vans are in Albany, and Western New York is part of the statewide coverage we are building out. Call (518) 776-7838 with your address and the problem, and we will tell you honestly what scheduling looks like for your town before anything is booked. Planned work, like water heater replacement or repiping, is the easiest to schedule.

Local conditions

Plumbing Problems We See Most in Western New York

Lake effect frozen pipes

Lake Erie snow bands and long cold stretches freeze pipes in exterior walls, crawl spaces and unheated porches. Buffalo's older homes, with balloon framing and little insulation, are especially exposed. We thaw frozen lines, repair burst pipes and move or insulate the runs that keep freezing so you are not calling every winter.

Two family home drain lines

Buffalo area doubles share a main stack and building sewer between the upper and lower units. When that line clogs, both households feel it. We clear stacks and laterals with cables or hydro jetting and camera the line so owners and landlords can plan repairs on their schedule.

Old clay sewer laterals

Clay tile laterals in older Buffalo, Niagara Falls and Lockport neighborhoods crack and fill with roots from mature trees. Slow drains and basement backups are the result. A camera inspection pinpoints the break, and we repair the section or replace the line, using trenchless methods where they fit.

Snowmelt and storm water

A heavy snowpack melting fast, followed by spring rain, raises groundwater and fills basements. Sump pumps that sat idle all winter fail when they are needed most. We install, replace and back up sump pumps and clear floor drains so meltwater leaves your basement.

Counties

Counties We Serve in the Western New York

Communities we serve in the Western New York

  • Buffalo
  • Jamestown
  • Cheektowaga
  • Lockport
  • West Seneca
  • Niagara Falls
  • Tonawanda
  • Hamburg
  • North Tonawanda
  • East Aurora
  • Olean
  • Amherst
  • Charlotte
  • Lancaster
  • Portland
  • Boston
  • Grand Island
  • Williamsville
  • Orchard Park
  • Aurora
  • Clarence
  • Kenmore
  • Dayton
  • Akron
  • Allen
  • Andover
  • Belfast
  • Bolivar
  • Centerville
  • Clarksville
Real Google reviews

What Customers Say About Fullerton

4.9
31+ Google reviews
Read all reviews
★★★★★
Called Fullerton for a sewer main backing up into my basement on a Sunday night and they had someone sent out within an hour. Shaquille was incredibly helpful with clearing out the line and showing us a live view of our sewer line. Shaquille even went above to help us clean out the water mess from the issue. Overall great experience and fast help!
Natalie RGoogle review, September 2025
★★★★★
Great fast service. Darrel was quick to analyze the problem and and cleared it cleared it up in short order. Thanks very much!
Robert TurnerGoogle review, January 2025
★★★★★
Called for an emergency off hours drain clog. Shaq came sooner than had indicated, got the drain unclog and made sure water was draining smoothly. Professional courteous and fair price. I will definitely use Fullerton again and recommend!
Luke PotoskiGoogle review, January 2025
FAQ

Western New York Plumbing Questions

Yes, we take calls from Buffalo and all of Erie County, plus Niagara, Chautauqua, Cattaraugus and Allegany counties. Our vans are based in Albany, so we will tell you plainly what scheduling looks like for your address. Planned projects are the easiest to fit in, and you get an upfront quote before work starts.

Yes. Buffalo area doubles and small rental buildings are a big part of the housing here. We clear shared stacks and sewer lines, fix leaks between units, replace water heaters and repipe older homes. Landlords get clear explanations and an upfront quote, and we can coordinate access with tenants.

Shut off the main water valve right away, then turn off power to any wet electrical areas. Open faucets to drain the remaining water. Move valuables away from the leak and call us. We will repair the burst section, check the rest of the line for freeze damage and help you prevent the next one.

Often, yes. Trenchless methods replace or line the old sewer pipe through small access points instead of digging a trench across the whole yard. Whether it fits depends on the pipe's condition, depth and layout. We run a camera first and tell you honestly whether trenchless or a traditional dig is the better choice.

Plumber in the Western New York, 24/7

We answer 24 hours a day, 7 days a week. Call and talk to a real person, or request service online and we will call you back.

Call 24/7Request Service
Call NowRequest Service